Frequently Asked Questions (FAQ) For Elevation Burger Pick Up App
How do I download the App?
- You can download the app from the link on our instagram bio.
- You can also find the app on Google Play and Apples Store.
Can I order delivery through the app?
For the time being you can place pickup orders only through the app.
Is the app free to use?
es! And you can download it from the link on our instagram bio.
You can also find the app on Google Play and Apples Store.
Does the app have a referral or rewards program?
- Yes! You can collect points and receive exclusive benefits
- Bronze member: every 100 point you get a free burger of your choice
- Silver member: every 90 point you get a free burger of your choice
- Gold member: every 80 point you get a free burger of your choice
Note: every 1 KD = 4 points
How do I report a bug or issue with the app?
For further assistance, you can contact us on elevation@tabcofood.com, or through DM on Instagram.
Is my data secure on the app?
Any personal information on the app is secured. We use industry-standard encryption, secure connections, and strict access controls to ensure that your data is protected and comply with all relevant privacy regulations.
How do I place an order on the app?
You can place your order from the order tab.
What payment methods are accepted?
You can use your debit and credit card or ِِApple Pay for payment.
Do you have nutritional information or allergen details?
We have included the nutritional information under each item.
Can I schedule an order for pickup later?
Yes, you can select your preferred time for pickup while placing the order.
Can I cancel or change my order after placing it?
Once the order is accepted by the restaurant, you cannot cancel the order.
How can I contact customer support?
For further assistance, you can contact us on elevation@tabcofood.com, or through DM on Instagram.
Where are your locations?
We are available in 17 locations. You can check them from the stores tab.
How can I review my receipt?
Under your “account” tab you can view your order details and receipt.
How can I leave a delivery note for the store team?
For the time being, that option is not available.
Can I place more than one order through one account?
You can only place one order through one account.